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Terms & Conditions

Welcome to Aldeko Panels.

These Terms & Conditions govern your access to and use of our website, product information, digital content, enquiry forms, catalogues, and other services made available through our online platforms. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website.

About Aldeko Panels

Aldeko Panels provides architectural surface solutions and related products for interior and exterior applications.

Our website is intended to provide information about our company, product ranges, finishes, applications, catalogues, projects, technical information, and related services.

Information displayed on the website is provided for general reference and may be updated, revised, or removed from time to time.

Website Use

You may use the Aldeko Panels website for lawful and legitimate purposes only.

You agree not to:

  • Use the website for unlawful, fraudulent, or harmful activities
  • Attempt to gain unauthorised access to the website or its systems
  • Interfere with website functionality or security
  • Upload or transmit malicious software, viruses, or harmful code
  • Copy or misuse website content for unauthorised commercial purposes
  • Impersonate another person, company, or organisation
  • Submit false, misleading, or inaccurate information
  • Attempt to damage, disable, or disrupt the website

Aldeko Panels reserves the right to restrict or suspend access where misuse is identified.

Product Information

We aim to present product information as accurately as reasonably possible.

However, product details such as:

  • Colours
  • Textures
  • Finishes
  • Dimensions
  • Specifications
  • Availability
  • Applications
  • Packaging
  • Technical properties

may vary depending on the specific product range, production batch, display settings, photography, printing, or project requirements.

Images and digital representations are intended for general visual reference and may not exactly represent the physical product.

Customers are encouraged to review physical samples, technical documents, and relevant product specifications before final selection.

Product Availability

Product ranges, shades, finishes, sizes, and specifications may be updated, modified, discontinued, or replaced without prior notice.

Availability may vary depending on:

  • Location
  • Stock position
  • Product category
  • Dealer or distributor inventory
  • Project quantity
  • Manufacturing schedule

Customers should confirm current product availability before placing an order or finalising project specifications.

Quotations & Commercial Terms

Any quotation, estimate, price indication, or commercial communication provided by Aldeko Panels or an authorised representative may be subject to specific terms.

Pricing may depend on factors such as:

  • Product category
  • Quantity
  • Finish
  • Location
  • Transportation
  • Taxes
  • Packaging
  • Project requirements
  • Market conditions

A quotation does not constitute a final contract unless formally accepted according to the applicable commercial terms.

Orders & Confirmations

Orders are subject to acceptance and availability.

Customers are responsible for reviewing order details carefully, including:

  • Product name
  • Shade or finish
  • Quantity
  • Dimensions
  • Delivery location
  • Application requirements

before final confirmation.

Once an order has entered processing, production, dispatch, or customised preparation, changes or cancellations may be subject to specific conditions.

Colour & Finish Variations

Architectural materials may show natural or production-related variations in appearance.

Differences may occur due to:

  • Lighting conditions
  • Viewing angle
  • Screen settings
  • Print reproduction
  • Surface texture
  • Manufacturing batch
  • Material characteristics

Customers should review approved samples where colour or finish consistency is critical.

Installation & Application

Product suitability depends on application, site conditions, substrate, fixing method, and installation quality.

Installation and fabrication should be carried out by experienced professionals using the correct product, suitable substrate, and applicable technical guidance. Improper installation, handling, or use may affect product performance.

Warranty

Warranty terms may vary by product, finish, application, and environment. Claims are subject to applicable warranty conditions, correct installation, proper maintenance, proof of purchase, and supporting documentation.

Customers should refer to the warranty applicable to their specific product.

Intellectual Property

All website content, including logos, product names, text, images, graphics, catalogues, designs, and technical materials, is owned by or licensed to Aldeko Panels unless stated otherwise.

Content may not be copied, modified, distributed, or commercially used without prior written permission.

Website Content Accuracy

We make reasonable efforts to keep website information accurate and current.

However, content may not always be complete, error-free, continuously available, or suitable for every project. Customers should confirm project-specific information before making final decisions.

Third-Party Links

Our website may contain links to third-party websites and services for convenience. Aldeko Panels is not responsible for their content, security, availability, or privacy practices.

Limitation of Liability

To the extent permitted by law, Aldeko Panels is not responsible for losses resulting from incorrect product selection, improper installation, misuse, unauthorised modifications, third-party workmanship, or reliance solely on general website information.

Customer Responsibilities

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact Aldeko Panels through the official contact details provided on our website.

Please include sufficient information about your request so that our team can assist you appropriately.

Our Commitment to Privacy

Customers should:

  • Review product specifications
  • Confirm product suitability
  • Inspect materials before installation
  • Use qualified installers
  • Follow handling and maintenance guidance
  • Retain invoices and relevant documents
  • Report concerns promptly

Privacy

Personal information submitted through the website is handled in accordance with our Privacy Policy. Users are encouraged to review the policy for details on how information is collected, used, and protected.

Changes to These Terms

Aldeko Panels may update these Terms & Conditions to reflect changes in products, services, business practices, website functionality, or legal requirements. Updated terms become effective when published on this page unless stated otherwise.

Governing Terms

These Terms & Conditions are governed by applicable laws and regulations. Any dispute may be subject to the jurisdiction and terms specified in relevant commercial documentation.

Contact Us

For questions regarding these Terms & Conditions, products, orders, or policies, please contact Aldeko Panels through the official contact details available on our website.

Our Commitment

At Aldeko Panels, we believe strong relationships are built on clarity, transparency, and trust.

These Terms & Conditions help customers, partners, and website visitors understand the framework governing our products, information, and services.

Aldeko Panels

Clear Standards. Reliable Products.
Trusted Relationships.